I want to return the item I ordered, what do I do?

To return your Headset Buddy, please mail it to the address below within 30 days of purchase and once we receive it, we will issue a full refund, minus shipping cost.

Our mailing address is:

Long Tail Products 
Attn: Returns 
3005 South Lamar, Suite D109-146
Austin, TX 78704
USA

IMPORTANT: Please include a copy of your receipt, reason for the return, your ticket number (if applicable), and whether you want a replacement or refund.

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